We make it easy to leverage the power of the Internet

Adobe SmartSITE Features

Total Website Control
  • Complete Cloud-Based Solution - Access anywhere and anytime
  • Edit your events, web content and images on the fly
  • Add complete web pages easily without programing skills
  • Integrated customer database and business development tools
  • Secure access - user name and password
  • Social Media integration
  • Connect brand and customers with forums, blogs and social media
  • SEO integration into Google, Yahoo, BING and Windows Live
  • Sophisticated ready-to-go reporting, no need to add any code to your web pages
Publish any type of Content
  • Announcements, FAQs, Literature
  • Set Release and Expiration dates on your content
  • Make any type of content secure
  • Share and syndicate any type of content using RSS
  • Create micro-communities interact with customers
  • Create your own type of searchable content using Web Apps
  • Create re-usable content snippets which you can use anywhere
Integrated Customer Database
  • Grow your customer database every time any customers interacts with your website
  • Keep a history of all past customer interest
  • Allow customers to engage via secure "member only" areas
  • Allow customers to keep their details updated via secure "member only" areas
  • View on a per customer basis details on every action they've taken on your site
  • Customize and extend the Customer Database to suit your business
Manage your Website and Web Pages
  • Edit your website on the fly
  • Add business functionality without any programming
  • Make web pages secure
  • Archiving & Rollback for every web page and template
  • Automatically creates a working copy of web page until you publish
  • Apply content approval rules to any web page or template
  • Use site wide pages to create a consistent look and feel
  • May use FTP to upload and download web pages
RSS
  • Create an unlimited number of RSS channels
  • Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
  • Set update frequency of your RSS channels
  • Reports on RSS usage and items selected from within a feed
Secure "Member Only" Areas
  • Create agent, distributor or affiliate secure areas
  • Make any type of content secure - Documents, Proposals, Media
  • Manage your customers' access to any secure area
  • Set expire dates for customer access to any secure area
  • Easily email login details to access secure area
  • Report on customer logins to each secure area
Website Reporting
  • Comprehensive reporting without having to add a single line of code to your web pages
  • Geo-location reporting. See a map of the world world.
  • Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
  • Detailed reporting on every type of content
  • Search engine reporting, e.g. search phrases, when your site has been indexed and more
  • Sophisticated customer reporting framework.
  • Filter on any system or custom field
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis
Web Form Builder
  • Build customer interest web forms without any programming
  • Add any number of custom fields to your web form to suit your business
  • Automatically captures and populates every interaction to segmented  customer databases
  • Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
  • Report on web form submissions including custom fields and easily export to Microsoft Excel
  • Allow customers to upload files within web forms
  • Allow real-time credit card processing within web forms, e.g. process donations
  • Allow refer-a-friend functionality within web forms
  • Add Image Verification to web forms to stop spam submissions by bots
  • Allow customers to subscribe to one or more campaign lists within web form
  • Automatically subscribe customer to a Secure Zone upon submission of a web form
  • Easily add web form to any web page hosted at GB or elsewhere
  • Customize the landing page after submitting an webform
  • Customize auto responder email sent to customers
Build Communities with Forums
  • Create any number of forums
  • Set moderation level on new customer posts
  • Customers can subscribe to any thread and be notified when new posts are added
  • Make any forum secure
  • Set release and expiry date on your forms
  • Reporting on forum usage
  • Easy to use administrative interface for managing threads and posts
  • Limitless customizability of forums
Connect Message with Customers - Blog
  • Full blogging platform
  • Customers can leave comments on any blog post
  • Approve all incoming trackbacks
  • Trackbacks to any other blog
  • Permalink
  • Set release dates for blog entries
  • Tagging and Tag cloud module
  • Blog calendar module
  • Recent blog post module
  • Blog post by month module
  • Report on blog post readership
  • Integrated RSS channel for each blog
  • Make your blog secure
  • Limitless customization of blogs
Photo Galleries
  • Create any number of photo galleries
  • Easily add a photo gallery to any web page
  • Add a description to any photo
  • Customize layout and appearance of photo galleries
Ad Rotators
  • Create any number of ad rotators
  • Rotate images, HTML snippets or Flash objects
  • Report on number of impressions, click-thrus for any period
SEO Meta Data
  • Powerful SEO tools
  • Built-in meta data framework
  • Create your own meta data tags and easily add them to any web page

eCommerce Features

Main Features of eCommerce
  • Sell real products or e-Products
  • Give individualized discounts to any customer for any catalogue
  • Integrated customer database that grows as customers buy or interact with your online shop
  • Inventory Control
  • Cross and upsell features
  • Multi-currency support
  • Sell Gift Vouchers
  • SEO integration into Google, Yahoo and Windows Live
  • Sophisticated ready-to-go reporting, no need to add any code to your web pages
  • Limitless customizability
Integrated Customer Database
  • Keep a history of all past customer purchases
  • Give loyal customers individualized discounts. You can apply a different discount for every catalog and every customer
  • Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas
  • Setup reoccurring orders and payments. Automatically emails invoices to customers
  • Customize and extend the Customer Database to suit your business
Unlimited Catalogs & Products
  • Setup an unlimited number of Catalogs & Products
  • Set Release and Expiry on any Catalog or Product
  • Sell e-Products. Limit how many times and where they can be downloaded from
  • Set product weight / volume for any product to control the shipping options that are displayed
  • In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
  • Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
  • Make any catalog secure
  • Selectively hide prices. For any catalog hide product prices on the public site and display for existing customers
  • Configure the order in which catalogs or products are ordered (put popular products first)
  • Use sophisticated product search module to allow customers to search by keywords, within a catalog, within a price range and choose how they want the products listed
  • Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
  • Collect customer comments on any product
  • System utilizes Ajax technology for better customer experience
Easy Management of Your Online Business
  • For faster management use Import feature to manage your entire online shop including products, pricing, catalogs, grouping, inventory control and more from a single Excel file
  • Export your entire product catalogg in one click. Make changes and re-import
  • Or use web-based interface to manage your online shop
eCommerce Reporting
  • Sophisticated e-commerce reporting framework
  • Sophisticated customer reporting framework
  • Track sales and payments
  • Track abandon rates and where customers abandon in online shop
  • Report on top Catalogs and Products. By amount or quantity sold
  • Report on Shipping Options and popularity
  • Report on Discount Codes and redemption
  • Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
  • Geo-location reporting. See a map of the world world
  • Track usage for any catalog or on an aggregate basis
  • Track usage for any product or on an aggregate basis
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis
Customize your Online Store
  • Limitless customization of the online shop and the checkout process
  • Limitless customization of invoice / quotes emailed to customers
Inventory Control & Drop Shipping
  • Complete inventory control. Optionally hide products from shop if out of stock
  • Allow any out-of-stock product to be pre-ordered
  • Set re-order threshold and be notified when product stock level falls below a certain quantity
  • Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders
Multi-Currency Support
  • Sell global, act local with multi-currency support
  • Set prices for products in any currency
  • Setup shipping options for various countries
  • Setup tax codes for various countries
  • Support for many payment gateways throughout the world
Upsell, Cross Sell and Product Grouping
  • Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
  • Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
  • Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
  • Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender
Agents/Distributors/Affiliate Programs
  • Setup any number of Affiliate Programs
  • Report across an Affiliate Program or measure an individual affiliate's performance
  • Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), contact made etc.
  • Easily email Affiliate Program details to subscribers of an Affiliate Program
Gift Vouchers
  • Create any number of Gift Vouchers with any dollar value
  • Gift Vouchers can be redeemed to buy products in your online shop
Payment Gateways
  • Integrated with popular payment gateways throughout the world
  • Offer COD / Check options at checkout
  • Offer PayPal as a separate payment gateway
  • Google Checkout
  • Use Process Offline and process payment using existing POS system
Discount Codes
  • Create any number of discount codes
  • Set your own discount rates
  • Set release and expiry of discount codes
Shipping Options
  • Setup any number of shipping options for different countries
  • Set minimum and maximum weight and volume restrictions for any shipping option
  • Apply your tax code/rate to any shipping option
  • Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation
Tax Codes
  • Create any number of tax codes and rates for any country that you operate
  • If in USA automatically apply relevant state tax rate at checkout to products and shipping charges
  • Apply tax codes easily to products and shipping charges
XML Feeds
  • XML feed of all products to use with 3rd party affiliate network such as ClixGalore

Email Marketing Features

Main Features of Email Marketing
  • Branded customized email marketing campaigns
  • One-off and loyalty based campaigns
  • For the first time go beyond open rates and bounces reporting and see what actions customer take
  • Integrated customer database that grows as customers subscribe or interact with your website
  • Use the Customer Report Generator to dice and slice your customer database for better targeting and results
  • Systems to increase email deliverability rates and reducing spam
Email Marketing
  • Send One-Off Emails
  • Setup event anniversary Loyalty Campaigns, e.g. setup one campaign to automate time for checkup or renewal to your customers
  • Setup Anniversary based campaigns, e.g. based on previous  purchase, automate reminder in 6-months or 12-months
  • Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
  • HTML or Text Emails (HTML emails contain text version also)
  • Send a campaign to any customer segment group or your entire customer database
  • Preview your campaigns by emailing it to yourself or any one else before finalizing
Integrated Customer Database
  • Grow your customer database every time your customers subscribes or interacts with your website
  • Centrally manage your customer's campaign subscriptions
  • A full history of past campaigns sent to each customer including open rates, actions taken and links clicked
  • Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate
  • communication around these key events on a one-on-one basis
  • Customize and extend the Customer Database to suit your business
Segmented Client Lists
  • Create unlimited number of segmented lists for better targeting and results
  • Use customer report generator to dice and slice your customer database
  • Easily add a subscription box to any web page
  • Customize the landing page customers see after subscribing to your list
  • Customize auto responder email sent to new subscribers after they subscribe
  • Double opt-in mechanism
  • Be notified via email every time a customer subscribes to a list
Email Marketing Reporting
  • Track Open Rate of HTML emails
  • Track Links clicked and most popular links (available for both HTML and Text formatted emails)
  • For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry
  • Track bounce rates
  • Track customer unsubscriptions from your campaigns
  • Live Feed
  • Sophisticated customer reporting framework
  • Filter on any system or custom field
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis
Email Deliverability & Spam Control
  • Double Opt-In mechanism
  • Unsubscribe link on all newsletters
  • From email address verification

Lead Management Features

Main Features of Lead Management
  • Build any number of customer interest web form without any programming
  • Easily add your web forms to a web page
  • Use customizable business workflows to setup notifications via email or SMS
  • Use the Customer Report Generator to dice and slice your customer database
Integrated Customer Database
  • Grow your customer databased every time your customers enquire or interact with your website
  • Keep a history of all past customer enquiries
  • Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)
  • Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)
  • View on a per customer basis details on every action they've taken on your site
  • Customize and extend the Customer Database to suit your business (All-in-One solution only)
Web Form Builder
  • Build customer interest web forms without any programming
  • Add any number of custom fields to your web form to suit your business
  • Automatically captures and populates every interest in your customer database
  • Use workflow framework to automate follow-up, set reminders and escalation rules.
  • Report on web form submissions including custom fields and easily export to Microsoft Excel
  • Allow customers to upload files within web forms
  • Allow real-time credit card processing within web forms, e.g. process donations
  • Allow refer-a-friend functionality within web forms
  • Add Image Verification to web forms to stop spam submissions by bots
  • Allow customers to subscribe to one or more campaign lists within web form
  • Automatically subscribe customer to a Secure Zone upon submission of a web form
  • Easily add web form to any web page hosted at GB or elsewhere
  • Customize the landing page customers see after submitting an interest
  • Customize auto responder email sent to customers after they make an interest
Lead Management Reporting
  • Sophisticated customer reporting framework.
  • Filter on any system or custom field
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis

Features Exclusive to All-in-One Solution

Web Apps
  • A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach
  • Create any number of web apps (web applications)
  • Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth
  • Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.
  • Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.
  • Make any web app item secure
  • Easily share and syndicate any web app items using RSS
  • Allow customers to submit comments on any web app item
  • Report on web apps and drill down to see item usage
  • For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file
Event Bookings
  • Allow customers to book into workshops, webinar events
  • Automatically manage capacity
  • Use inbuilt follow-ups framework to remind attendees of upcoming events
  • Collect payments with bookings
  • Customize the landing page customers see after booking
  • Customize auto responder email sent to customers after they make a booking
  • Sophisticated customer report generator to allow to generate and save booking-related reports
POP Email
  • POP3 email. Use with Outlook, Thunderbird or any other popular email program
  • Web mail interface
  • Unlimited Aliases for each mailbox
  • Catch-all address
  • Out of Office Auto Responder
  • Mail Forwarding

Other Features

Search Engine Optimization (SEO)
  • Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines
  • Search engine feed also includes every catalogs and products (eCommerce only)
  • Search Engine Friendly URLs. All web pages, catalogs and products names used in URLs to maximize search engine friendliness
Secure Accessibility
  • Secure Web-based Admin
  • FTP
  • Import / Export options
  • Extensive Web Services framework
Administrative Tools
  • Easily add and manage Users and Roles
  • Customize granular permission levels for a role
  • Create your corporate hierarchy and assign content to various categories for easier publishing
  • Customize and extend the Customer Database to suit your business
Business Workflow Engine
  • Create and Build Business Workflows to automate follow-up
  • Create single or multi-step workflows
  • Be notified via Email or SMS
  • Set SLA's (Service Level Agreements)
  • Set duration and reminders for every step of the workflow
  • Set escalation rules
  • Setup 3rd party notifications to notify customers as you internally progress through a workflow
  • Apply workflows to customer enquiries, orders, bookings as well as for content approval
Content